AI Decision Engine
Smart recommendations and risk assessment
Patient: Sarah Miller
100%
Payment Delay Risk
Bill Amount: $850.00
Service Date: Mar 15, 2026
Recommended Actions
Offer 6-Month EMI Plan
Patient expressed payment difficulty, 6-month plan fits $850 bill
Terms: $141.67/month × 6 months
Apply 10% Early Pay Discount
Patient may pay sooner with incentive
Terms: Pay within 7 days: $765 total
Schedule Follow-up Call
Proactive engagement improves collection
Terms: Call in 48 hours if no response
Primary Recommendation
Offer 6-month EMI plan immediately. Based on patient profile and expressed concerns, this has the highest success probability (68%) and maintains full revenue recovery.
Risk Factor Breakdown
Payment History
On-time payment for last 2 bills
Current Objection
Expressed cost concern and payment difficulty
Account Age
3-year patient, established relationship
Bill Amount
$850 - moderate amount, within typical range
Key Insight
Primary risk driver is the current objection (45 points). However, strong payment history and relationship suggest high recovery probability with proper payment plan.
Outcome Scenarios & Probabilities
68%
Patient accepts EMI plan
✓ Recommended Path
42%
Patient pays with discount
25%
Patient delays, pays later
8%
Account sent to collections